Terms of Service

Last updated: 9/8/2026

These Terms of Service ("Terms") are a binding agreement between you and Initialed AI ("Initialed," "we," "us," or "our") governing your access to and use of the Initialed AI website, applications, and services (collectively, the "Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not access or use the Service.

1. Acceptance and Eligibility

By accessing or using the Service, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to both you and that organization. The Service is not directed to, and may not be used by, anyone under 18.

2. Description of Service

Initialed AI provides AI-powered contract analysis and risk assessment tools. The Service is provided on an "as is" and "as available" basis and is intended to assist, not replace, qualified legal counsel. We may add, change, suspend, or discontinue any part of the Service at any time without notice or liability.

3. Accounts and User Obligations

You agree to provide accurate information during registration and to keep it current. You are responsible for safeguarding your account credentials and for all activity that occurs under your account, whether or not authorized by you. Notify us promptly of any unauthorized use. You may not share credentials or allow others to access the Service through your account.

4. Acceptable Use

You agree that you will not, and will not permit anyone to:

• Use the Service in violation of any law, regulation, or third-party right, or to upload content you lack the rights to submit;
• Reverse engineer, decompile, or attempt to derive the source code, models, or underlying components of the Service;
• Scrape, crawl, or use bots or automated means to access the Service, or circumvent any rate limit, usage limit, or security measure;
• Use the Service to build, train, or improve a competing product or service, or to benchmark it for a competitor;
• Resell, sublicense, or commercially exploit the Service except as expressly permitted; or
• Upload malware, interfere with the Service, or attempt to gain unauthorized access to any system or data.

We may investigate and suspend or terminate access on reasonable suspicion of a violation.

5. Your Content and Licenses

You retain ownership of the documents and other content you upload ("Your Content"). You grant us a worldwide, non-exclusive license to host, copy, process, and display Your Content solely as needed to provide, secure, and improve the Service for you, as further described in our Privacy Policy. As between you and us, you own the analysis and output the Service generates from Your Content. You represent that you have all rights necessary to submit Your Content and grant this license.

Feedback. If you send us feedback, suggestions, or ideas about the Service, you assign them to us and agree we may use them for any purpose without restriction, compensation, or attribution, and treat them as non-confidential.

6. AI Output

The Service uses artificial intelligence to generate output. AI output is probabilistic and may be inaccurate, incomplete, or internally inconsistent, and may include factual errors, misidentified clauses, missed issues, or fabricated ("hallucinated") content. You are responsible for independently reviewing and verifying any output before relying on or acting on it. The Service depends on third-party AI providers, and we are not responsible for their availability, changes to their models, or the content of their outputs.

7. Intellectual Property

The Service, including all software, models, text, designs, and trademarks (other than Your Content), is owned by us or our licensors and is protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for its intended purpose, subject to these Terms. All rights not expressly granted are reserved.

8. Privacy and Data Security

We take the security of your uploaded contracts seriously. Your documents are encrypted at rest and in transit. By using the Service, you consent to the processing of your data as described in our Privacy Policy.

Data Use: We retain your documents and account data and use them to operate, secure, and improve the Service, including the quality and accuracy of our contract analysis, as described in our Privacy Policy. To produce a review, your document content is processed by third-party AI providers under their own terms; we do not claim a zero-data-retention arrangement with those providers. We do not sell your data for money.

Cookies & Marketing: We and our partners use cookies and similar technologies for analytics and, where you consent, for marketing and targeting — including measuring and personalizing promotions for our services and showing you relevant content on our site and third-party platforms. You can manage or withdraw these choices at any time through our cookie preferences and our Privacy Policy.

9. Fees and Payment

Paid features are billed as described at the point of purchase. Fees are payable in advance, are non-refundable except where required by law, and exclude taxes, which are your responsibility. Where the Service is offered on a subscription or credit basis, you authorize us and our payment processor to charge your payment method for all applicable fees. We may change our fees prospectively on notice; continued use after a change takes effect constitutes acceptance of the new fees.

10. Disclaimer of Warranties

The Service and all output are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the Service or its output will be accurate, complete, reliable, secure, uninterrupted, or error-free. You use the Service and its output at your own risk. Where a warranty is required by law and cannot be disclaimed, it is limited to 90 days from your first use of the Service.

11. Limitation of Liability

To the fullest extent permitted by law, Initialed AI and its officers, employees, agents, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, or the cost of substitute services, arising out of or relating to the Service or its output, including any reliance on AI-generated output, even if advised of the possibility of such damages and regardless of the theory of liability.

Our total aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) fifty U.S. dollars ($50) or (b) the amounts you paid us for the Service in the three (3) months immediately before the event giving rise to the liability. These limitations apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless Initialed AI and its officers, employees, agents, and affiliates from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, Your Content, your violation of these Terms or any law, or your infringement of any third-party right. We may assume the exclusive defense and control of any matter subject to indemnification, and you will not settle any such matter without our prior written consent.

13. Termination and Suspension

We may suspend or terminate your access to the Service at any time, for any reason or no reason, in our sole discretion, with or without notice. Upon termination for cause, your right to use the Service ends immediately and any prepaid fees are non-refundable. You may stop using the Service and delete your account at any time. Sections that by their nature should survive termination — including Your Content licenses, feedback, intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and the general provisions — survive.

14. Dispute Resolution; Arbitration; Class Waiver

Please read this section carefully — it affects your legal rights.

Informal resolution. Before starting an arbitration, you agree to first contact us at hello@initialed.ai and give us 45 days to resolve the dispute informally.

Binding arbitration. Except as provided below, any dispute arising out of or relating to the Service or these Terms will be resolved by final and binding arbitration administered by JAMS under its applicable rules, before a single arbitrator. The Federal Arbitration Act governs the interpretation and enforcement of this section.

Class-action and jury-trial waiver. You and Initialed AI agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. You and Initialed AI waive any right to a trial by jury.

Coordinated claims. If 25 or more similar arbitration demands are filed by or with the help of the same or coordinated counsel, the demands will be administered in staged batches to promote efficiency, and the associated deadlines will be adjusted accordingly.

Opt-out. You may opt out of this arbitration and class-waiver section within 30 days of first accepting these Terms by emailing us with your name and account. Small-claims actions and requests for injunctive relief to protect intellectual property are exempt from arbitration.

Time limit on claims. Any claim arising out of or relating to the Service or these Terms must be filed within one (1) year after the claim arose; otherwise, it is permanently barred.

15. Governing Law

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Subject to the arbitration section above, the state and federal courts located in Delaware will have exclusive jurisdiction, and you consent to personal jurisdiction and venue there.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above, and material changes may be communicated through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree, stop using the Service. Changes to the arbitration section will not apply to disputes for which we have actual notice before the change.

17. General

These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service and supersede any prior agreements. You may not assign these Terms without our prior written consent; we may assign them freely. If any provision is found unenforceable, it will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, except that this does not excuse your payment obligations. You agree to comply with all applicable export, sanctions, and trade-control laws in your use of the Service.

Questions about these terms? Contact us at hello@initialed.ai.